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Shop Unit Dripping Near Closing: Drain Pump Float Jammed

A shop unit stays dry all day and drips near closing time. That timing is the finding rather than a detail.

By Team Snowflake | Updated 24 Aug 2026

Teaching case based on recurring Snowflake service patterns; identifying details are combined.

How this presents

Water appearing beneath a ceiling unit toward the end of a long trading day, with nothing wrong through the morning or the early afternoon. The unit runs continuously from opening. Shorter days pass without incident.

Setup
Daikin Cassette7-9 yearsRetailBukit Merah
Misread as
A fault that comes and goes, which will be hard to catch and harder still to fix.
Check first
Whether the leak appears only after many hours of continuous running

What else produces this

Water appearing only after many hours of running describes a rate rather than a failure. Condensate is produced continuously while the unit cools, and the pump has to move it away at least as fast. Where the pump has lost some of its speed, it keeps up while the tray still has spare depth and falls behind once the day is long enough to use that depth up. The useful observation is when it fails, not that it does.

  1. Failure confined to the end of long trading days points at accumulation rather than a component stopping.

  2. Normal operation on shorter days shows the pump still works, just not fast enough.

  3. Sludge around the float restricting its travel slows the pump's response to a rising level.

  4. A tray with only limited spare depth explains why the margin runs out at a predictable point.

Why it happens

A condensate pump is asked to remove water at the rate the coil produces it, and the spare depth in the tray is the only reserve. Deposit around the float slows how quickly the pump is called, so each cycle starts a little later and removes a little less. On a short day that reserve absorbs the difference. On a long one it does not, and the tray reaches its edge at roughly the same hour every time.

What resolution involves

The float and chamber are cleaned so the pump is called promptly again, restoring the margin rather than adding capacity. The general point is about how a marginal system reports itself: it does not fail randomly, it fails at the end of demand. Anyone told a drainage fault is intermittent is worth asking when, because the answer is usually a duty pattern rather than a mystery.

How to tell it worked

A full trading day watched through to closing, not a test run in the afternoon. A pump restored to full speed clears the longest day, and one still slow will show it at the same hour as before.

Before you approve a quote

Failing only after a long run is a margin problem

  • Condensate arrives continuously. A pump that is slightly slow keeps up until the tray's reserve is gone.
  • Note when the leak appears, not just that it does. Failure at the end of demand is a rate problem.
  • Test across a full day of running. An afternoon test cannot reach the point where the margin is spent.

Questions this case answers

Why does my shop aircon only start dripping near closing time?
Because it is not really intermittent. The pump falls behind only once the water produced exceeds what it can move plus the tray's spare depth, and that point arrives at a similar hour on each long day.
Can a cassette leak even if the drain tray is not cracked?
Yes. Here the tray was not cracked: the float had been slowed by sludge, so the pump fell behind after many hours of running and the tray overflowed near closing time.
Will a short inspection find a leak that only shows up after hours?
No, an afternoon test cannot reach the point where the margin runs out. The pump can pass every short test and still fall behind at the eighth hour, so it needs a full trading day watched through to closing.
How often should a shop aircon be serviced compared with a home unit?
Set it by duty rather than the calendar: this unit runs continuously from opening to closing, so the float and chamber belong on every service. A pump that has lost its margin only reveals it at the end of a long day.

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Tell us what’s going on. Symptoms, setup, photos, anything we should know. We’ll assess and come back with the right next step.

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