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DIAGNOSE · REPAIR · SERVICE · INSTALL

Aircon problems?Let’s solve itonce and for all.

Tell us what’s happening or what you need in a few taps. We’ll assess and advise the right next step.

What can we help with?
Your message

Hi Snowflake, I need help with my aircon.

Send this on WhatsApp

This opens WhatsApp with your message, ready to edit. A photo or short video helps. We usually reply within the hour on business days, or call +65 8770 8270.

Servicing from
$25/ unit3 or more unitsWhat servicing covers
Diagnostic visit from
$30/ visitWaived if you proceedWhat the visit covers
  • BCARegistered
  • 30-dayWorkmanship warranty
  • Major brandsServiced and repaired
  • 10,000+Jobs completed

Recent work

Inspection, cleaning, and repair work from homes and businesses around Singapore.

Technician servicing a wall-mounted aircon unit with its cover removed
Technician repairing an outdoor condenser unit on a ledge
Technician brushing the coil of an opened indoor unit
Technician cleaning an indoor fan coil with the casing removed
Technician in a safety harness working at height on an HDB block
Technician routing refrigerant piping and trunking for a new installation
Technician preparing the wall for an aircon installation in an HDB flat
Technician working on an outdoor condenser unit
Technician servicing a floor-standing aircon unit
Technician on a step ladder servicing a wall-mounted unit in a bedroom
Technician inspecting the internals of a wall-mounted aircon unit

How we solve your aircon problem

From your first message to a fixed unit. What happens at each step, and what it costs.

By message

  1. Tell us what's wrong

    Start with a free consult. Use the form or message us, and send a photo or short video of the unit.

  2. Get our read

    We tell you what the symptom points to and whether it needs a visit. Some faults end here, with no visit at all.

On site

  1. We check it on site

    A technician finds the fault and quotes the fix. The visit is from $30, waived if you proceed. Nothing starts until you approve.

  2. Fixed and tested

    We do the work, test it, and confirm the fault is resolved before we close the job. Our workmanship carries a 30-day warranty.

Safety warning. Burning smell, sparks, or electrical buzzing? Switch off at the isolator and leave it off until a technician inspects the unit. Don't attempt a reset.

What customers say

Our ratings on Google and Carousell, with reviews quoted word for word.

4.9 out of 5300+ Google reviews, opens in a new tab
  • Thorough, neat work
  • On time
  • Fair pricing
  • Honest advice
  • Explains clearly
  • Finds the real fault
“Great people and process. Booked their $30 check when my aircon could not switch on. They traced the problem to wiring. No upsell, no drama. Repair done same day, check fee waived. Everything upfront, no hidden cost.”
Yong Jun Yeo
“Accurate diagnosis for electronic problem, fair price for recond parts instead of expensive new parts, otherwise may just need to replace the whole aircon unit.”
hk Tan
“Initially engaged another company to look into the issue with our aircon but was quoted a much higher price. Snowflake clearly explained the issue and what needs to be done, and recommended possible solutions based on their expertise.”
Rafidah B
“I really appreciate how honest and efficient this company is. They identified the problem quickly and fixed it without unnecessary charges. I would definitely recommend them!”
Matthew Lim
“Professional diagnostics and service by Yen and Yi Tat. Would definitely recommend them to anyone who's looking for a legit proper air conditioning servicing company.”
Sean Loke
“Great aircon servicing experience. The technician was professional and thorough in checking the unit. Most importantly, he managed to identify the root cause of the problem quickly and explained it clearly. Highly recommended!”
Lidiyana Surani
“Very quick response. Knowledgeable team of technicians. Had a rare AC unit which needed servicing. Few vendors I called were unwilling to assist. Team Snowflake came without probing queries. Highly recommended.”
Mongoose
“My go to Aircon servicing for years on. Always prompt in responses and punctual on day of servicing. If delays are expected, they will update via WhatsApp. Never upsell and is honest and dependable.”
Joanne C
“Really happy with their service. They didn't rush the job and took time to explain what needed to be fixed. No pressure to add extra services, just honest and reliable work.”
Samantha Wong
“Snowflake clearly explained the cause of the issue and what needs to be done, recommended possible solutions based on what is best for the customer.”
SaifudinDxdin

1–2 of 10

What it costs

Routine work is priced per unit, and the common repairs have published ranges.

Servicing & cleaning

Wall-mounted servicing rates per unit
Service1 unit2 units3 units+
General$50$30$25
Chemical$80$70$60
Overhaul$150$125$115
What each one covers
  • GeneralThe routine clean: filters, coil, drain and blower, cleared in place in one visit. More on general servicing
  • ChemicalA step deeper: chemical agents loosen mould and compacted grime on the coil, and high-pressure steam flushes it out. Not needed on a unit that is cooling well and has been serviced on time. More on chemical servicing
  • OverhaulThe strip-down: the unit comes off the wall, the drain pan and blower come out, and every accessible surface is cleaned by hand. Not needed when a chemical wash restores the airflow. More on chemical overhaul

Work out your total

Service
Units
1 unit
Estimated total$501 × $50 per unit
Ask for this

Wall-mounted units. Cassette, ducted and outdoor units are on the full rate card. Above 12,000 BTU adds $10 per unit, and fan blower removal adds $5 per unit where required.

Scheduled servicingSame rates, booked for you
  • Every 2, 3, 4 or 6 monthsWe book each visit, and the next one before we leave.
  • Same per-unit ratesPaid upfront for the year, with rates locked for 12 months.
  • A full general serviceFilters, coil, drain and blower. Anything more is quoted first.
  • Condition notesEach unit is checked every visit, so changes show early.
Ask about scheduled servicingHow scheduled servicing works

Diagnostic visit

Diagnostic visit or site survey fee
ItemPrice
Wall-mounted, cassette or ducted$30 / visit
VRV system$80 / visit

One visit covers every unit at the same address, and the fee is waived if you proceed.

What the visit covers

Repairs

Repair price ranges
ItemPrice
Blower$80–150
Sensor, swing motor, drain tray$120–150
PCB$180–320
Fan motor$220–320
Gas top-up, R32$120–200
Gas top-up, R410A$80–150

The exact figure is quoted after diagnosis, and nothing starts until you approve it. The $30 visit fee is waived if you proceed.

All repair ranges

Look up your symptom

Pick the closest one. Each lists the causes that look alike from the doorway, and its guide shows how a technician tells them apart.

Why is my aircon blowing air but not cooling the room?

Likely causes

  • Blocked airflow can weaken cooling even when the unit is still running.
  • A refrigerant leak can make cooling fade gradually over weeks.
  • Compressor or start faults can leave you with wind but little real cooling.
  • High room heat load can outpace the unit's capacity even when everything works.
Continue on WhatsAppLearn more

See all 61 problems

Brands we service

Every major brand sold in Singapore. Each page covers its common faults, its error codes and the models in use here.

All 36 brands

Everything we have written down

Plain-language pages on how aircon systems work, what the codes mean and what each fault looks like. The most-read first.

Frequently asked questions

What it costs, which job you need, how booking works, and what happens if something goes wrong.

Prices

How much will it cost?
A WhatsApp assessment is free. A diagnostic visit is $30, or $80 for a VRV system, and the fee is waived if you proceed with the quoted work. Routine servicing is priced per unit from the published rate card, and the common repairs have published ranges. Anything beyond that — servicing, repair, or replacement — is priced before work starts, and you approve it first.
“Great people and process. Booked their $30 check when my aircon could not switch on. They traced the problem to wiring. No upsell, no drama. Repair done same day, check fee waived. Everything upfront, no hidden cost.”
Yong Jun Yeo, Google review
Is the servicing price per unit or in total?
Per unit, and the unit price drops as the number of units at one address goes up. General servicing is $50 for one unit, $30 each for two, and $25 each from three. Chemical servicing is $80, $70 and $60 on the same steps, and a chemical overhaul is $150, $125 and $115. These are for wall-mounted units up to 12,000 BTU. A larger unit adds $10, and removing the fan blower adds $5 per unit where the job needs it. That multi-unit step is the only discount, so the price you see is the price everyone pays.
Why is there a fee for the visit?
Because finding the fault is the skilled part of the job, and a technician's time on site is the same whether or not you go ahead. The fee is $30, or $80 for a VRV system. One visit covers every unit at the same address, and the fee is waived if you proceed with the quoted work. Before any visit, tell us the symptom on WhatsApp. That assessment is free, and some faults end there with no visit at all.
How much is a gas top-up?
R32 is usually $120–200 and R410A is usually $80–150, depending on how much the system takes. Refrigerant is not used up in normal running, so a system that is low has lost it somewhere. If the unit has been topped up before, or the cooling faded again after a top-up, the technician checks for a leak first and advises on that, because more gas into a leaking system is money spent twice.

Which job you need

Do I need general servicing, a chemical wash or an overhaul?
General servicing is the routine clean for a unit that is cooling well: filters, coil, drain and blower, cleared with the unit in place. A chemical wash goes a step deeper for weak airflow, a musty smell or a drip caused by buildup, using chemical agents and high-pressure steam on the coil. An overhaul is the strip-down, where the unit comes off the wall and the drain pan and blower come out, for buildup a wash cannot reach. You do not have to pick. Tell us what the unit is doing and how long since its last service, and we will say which one fits, including when the cheaper one is enough.
“Really happy with their service. They didn't rush the job and took time to explain what needed to be fixed. No pressure to add extra services, just honest and reliable work.”
Samantha Wong, Google review
My aircon is leaking water. What is it likely to be?
Most often a blocked drain line or buildup in the indoor unit, which stops the condensate draining away. It can also come from ice melting off a coil that is freezing, and that has a different cause. A photo of where the water appears, and whether the unit is still cooling, usually tells us which way it points. If a chemical servicing is the job it needs, that is $80 for one wall-mounted unit. Switch the unit off if water is reaching a power point or the ceiling.
Do I need a repair or a new unit?
Usually not a new unit. Most of what we see is resolved by a clean or a single part, and we say so when a replacement isn't worth the money. Age matters less than people expect: a sound system with one failed part is worth repairing, and a unit that has needed three repairs in two years may not be. Sometimes the answer is that nothing needs doing yet. Assessing first is how you get the right answer rather than the biggest one.
“Accurate diagnosis for electronic problem, fair price for recond parts instead of expensive new parts, otherwise may just need to replace the whole aircon unit.”
hk Tan, Google review

Booking and the visit

How soon can you come down?
Depends on your area and the day. Tell us both, and we'll give you the earliest slot we have. We're out Monday to Saturday, 10am–6pm. We confirm the day first and the arrival window once the team's route is set, and we do not promise an exact minute, because the job before yours decides it. For anything outside those hours, ask and we'll tell you what we can arrange.
“My go to Aircon servicing for years on. Always prompt in responses and punctual on day of servicing. If delays are expected, they will update via WhatsApp. Never upsell and is honest and dependable.”
Joanne C, Google review
Can you service or repair my brand?
We cover every major brand sold in Singapore, including Daikin, Mitsubishi, Panasonic, Midea, Gree, and LG, across HDB flats, condos, landed homes, and commercial units. That includes wall-mounted, cassette and ducted units, and VRV systems. The one thing we do not take on is portable air-conditioners. If your unit is showing an error code, send the brand and the code and we'll tell you what it means before anyone comes down.
“Very quick response. Knowledgeable team of technicians. Had a rare AC unit which needed servicing. Few vendors I called were unwilling to assist. Team Snowflake came without probing queries. Highly recommended.”
Mongoose, Google review
What should I send first?
The symptom in plain words — not cold, leaking, breaker trips — plus roughly when it started. A photo helps for a leak, an error code, or an odd noise. The brand or model, the number of units affected and your postal code let us answer in one reply. To book, we need your name, mobile number, full address and a preferred day or time window, and we confirm the appointment once the team's availability is checked.
How do I pay?
By cash or by PayNow to our company UEN. The technician can also show a PayNow QR code on site. The amount is the one you approved before the work started.

If something goes wrong

What if the fault comes back?
Repairs and servicing carry a 30-day workmanship warranty: if the same fault returns from our work, we come back and the labour is on us. Installation work carries one year. Parts carry the distributor's warranty for that component, and you get both terms before you approve anything. If something is not right after a visit, message us with what the unit is doing, and we will look at it before anything else is charged.
Can you guarantee it will be fixed?
Not before the cause is confirmed, and nobody honestly can. Until a technician has tested the unit, the fault and the condition of its parts are not known. What we do commit to is the order of things: you hear what we found and what it costs, nothing starts until you approve it, the unit is tested before we close the job, and our workmanship is covered for 30 days.

Ready to get started?

Tell us what’s going on. Symptoms, setup, photos, anything we should know. We’ll assess and come back with the right next step.

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