Aircon diagnostic visit
A $30 visit to find what's actually wrong before anyone quotes a repair. A VRV system is $80. We’ll assess first, then confirm whether this is the right scope before you book.
BCA-registered10,000+ jobs completed
What a diagnostic visit covers
Most aircon faults share symptoms but have different causes. A diagnostic visit isolates the root cause before any repair is quoted. The visit's $30, waived if you proceed with the quoted work. Use this when the next step's unclear and guessing could send you to the wrong service. Common situations where the visit fits:
You only know the symptom
Not cold, leaking, noisy, tripping, or showing an error, but the failed part is still unclear.
The fix didn't hold
The unit was cleaned, topped up, or repaired, and the same issue came back.
The next step is expensive
Before approving compressor, PCB, or replacement work, confirm what actually failed.
When a diagnostic visit isn't suitable
The visit diagnoses faults. If the path's already clear, go straight to the direct service.
Unit is cooling normally and just due for a clean
General servicing is the better starting point.
You already know what's wrong and want it fixed
Skip straight to the relevant repair path.
Moving into a new property and need a condition report
A pre-move-in inspection covers handover documentation better than a diagnostic visit.
What you get
A diagnosis, not more guesswork.
Root cause narrowed down
You know what likely failed and why, instead of matching a symptom to a random service.
Repair quote if work is needed
We spell out parts, labour, and next steps before you decide.
No commitment to proceed
Approve the quote, take time to think, or decline. The visit fee is only charged if you decline.
How the visit works
From booking to diagnosis to decision. No work starts without approval.
Describe your situation
Tell us the symptom, unit brand and model if you know them, and any recent servicing or repair history.
We pinpoint the fault
We work through the relevant areas systematically until we've isolated the likely root cause.
We explain the findings
You get a plain-language explanation of what failed, what caused it, and what the repair options are.
You decide what happens next
If the repair's straightforward and parts are on the van, we can start the same visit. Otherwise we schedule a return.
Where we look for the fault
We check the areas tied to the symptom until the root cause is isolated.
| Area | What we check |
|---|---|
| Airflow | Filter condition, coil obstruction, blower output, and room response under load. |
| Drainage | Condensate flow, drain pan condition, pipe slope, and discharge path. |
| Electrical | Wiring integrity, capacitor health, PCB response, sensors, and breaker load. |
| Mechanical | Fan motor operation, vibration, compressor function, and abnormal noise. |
| Refrigerant | Pressure readings, leak indicators, and charge level. |
- Area
- Airflow
- What we check
- Filter condition, coil obstruction, blower output, and room response under load.
- Area
- Drainage
- What we check
- Condensate flow, drain pan condition, pipe slope, and discharge path.
- Area
- Electrical
- What we check
- Wiring integrity, capacitor health, PCB response, sensors, and breaker load.
- Area
- Mechanical
- What we check
- Fan motor operation, vibration, compressor function, and abnormal noise.
- Area
- Refrigerant
- What we check
- Pressure readings, leak indicators, and charge level.
Second-opinion case patterns
Jobs that arrived with someone else's quote attached. Open one if the recommendation you were given sounds larger than the symptom.
Frequently asked questions about aircon diagnostic visit in Singapore
How much does a diagnostic visit cost?
Can the technician fix the problem during the same visit?
What if there's nothing to fix?
Do I need to be home during the visit?
We cover all of Singapore. Find aircon services in your area.
Describe your situation
Tell us what’s going on. Symptoms, setup, photos, anything we should know. We’ll assess and come back with the right next step.