Skip to main content
snowflakeaircon.sg
WhatsApp

5.0onGoogle&Carousell

15,000+ jobs completed

Mitsubishi Heavy Industries Aircon E38

Capture the Mitsubishi Heavy Industries E38 fault correctly, then see what should be checked before parts are quoted. Match the model first; same-looking signals can point to different rows.

What does Mitsubishi Heavy Industries E38 mean?

Mitsubishi Heavy Industries E38 is listed as outdoor air temperature sensor, outdoor air temperature sensor error, and outdoor-air temperature sensor open circuit in Inverter Split, Multi-Split, Single-Split rows such as Singapore Rocket YYS single split, SRK-YYS indoor with SRC-YYS outdoor. This meaning comes from the manufacturer's own diagnostic material. Do not collapse this code across model families; use the model, series, or system type to choose the right row. Confirm the exact model, series, or signal row before accepting a parts quote.

What to do now

Use these steps before customer action, a sensor check, or PCB quote.

  • Treat it as a fault signal

    If E38 remains displayed or cooling is still abnormal, preserve the code and arrange diagnosis.

  • No manufacturer reset steps listed for E38

    Capture the complete E38 pattern and model stickers first. The manufacturer lists no customer reset procedure; do not treat a generic power-cycle as manufacturer guidance.

  • Send these to us

    E38 error code and blinking light, a clear display photo and blinking-light video if the unit shows one, Mitsubishi Heavy Industries model stickers, affected rooms, operating state when the code appeared, and when the fault appears

Choose the listing that matches your unit

The same code has more than one listed meaning. Match the model family, the system type and the unit that shows the code before approving parts.

  • Code
    Singapore Rocket YYS single split
    What it means
    Outdoor air temperature sensor
    What to check first
    Match this meaning to your installed model and the unit that shows the code, then use the checks below.
  • Code
    MHI Service Support Handbook RAC RUN/TIMER checklist
    What it means
    Outdoor air temperature sensor error
    What to check first
    Match this meaning to your installed model and the unit that shows the code, then use the checks below.
  • Code
    Inverter PAC SRC outdoor diagnostics / Inverter PAC FDC outdoor diagnostics / Inverter KX VRF diagnostics
    What it means
    Outdoor-air temperature sensor open circuit
    What to check first
    Confirm the installed unit belongs to Inverter PAC SRC ZHX-S / ZIX-S / ZJX-S / ZMX-S / ZSX-S outdoor units before using this meaning.

Guidance for your model

Notes that match the code to your exact model. Electrical, refrigerant, wiring, resistance and component checks are for a technician.

  • Detail
    Diagnostic note
    What it says
    Record the exact E-code and whether it came from the indoor display, wired remote, or outdoor PCB, then arrange diagnosis by a qualified Mitsubishi Heavy Industries technician.
  • Detail
    Diagnostic note
    What it says
    Record the exact RUN/TIMER blink pattern, optional wired-remote E-code, and whether the outdoor indicator is flashing before arranging diagnosis.
  • Detail
    Diagnostic note
    What it says
    Record the exact code and which unit shows it. A qualified technician should check the relevant sensor connector, harness, and resistance against the model service manual before replacing a board.
  • Detail
    Singapore / model note
    What it says
    Singapore Rocket YYS model family is from the Mitsubishi Heavy Industries Aircon Singapore residential page and RAC catalogue. Fault rows are from the official MHI RAC single-split indication table; no exact public Singapore YYS fault manual was found.
  • Detail
    Singapore / model note
    What it says
    MHI Service Support Handbook pages 16-18 RAC indication table. This is a broad residential RAC cross-check, not a model-specific operation manual; non-residential handbook sections are excluded. Checklist cause: Broken outdoor sensor wire or poor connector connection.
  • Detail
    Singapore / model note
    What it says
    Official current MHI commercial error-table row E38. PAC/KX family applicability and display detail are cross-checked against MHI Service Support Handbook PDF pages 31, 32, 37. Confirm the installed model family and its own service manual before parts replacement; no Singapore-only model mapping is claimed.

What to check before repair

Use this split to separate safe evidence capture from the tests a technician should prove before quoting parts.

  • You can check
    Before taking any system action on E38, take a clear display photo and blinking-light video if the unit shows one.
    Technician should confirm
    Confirm which sensor E38 maps to on the exact model table.
  • You can check
    Capture the Mitsubishi Heavy Industries indoor and outdoor model stickers so the correct family row is used.
    Technician should confirm
    Measure the sensor value against the service-manual resistance or voltage range.
  • You can check
    The manufacturer lists no customer reset procedure for this code. Note whether one room, several rooms, or the whole system is affected.
    Technician should confirm
    Check connector condition, harness continuity, and PCB input before replacing boards.

Sensor or PCB decision

Mitsubishi Heavy Industries E38 is usually repair-first if a sensor or harness reading is confirmed. Board replacement should wait until the sensor circuit is tested.

  • Sensor replacement is usually targeted when resistance or voltage readings are out of range.

  • Harness or connector damage can look like a sensor fault until continuity is checked.

  • PCB replacement is a later step if the sensor and wiring test correctly.

Mitsubishi Heavy Industries E38 questions

What does the Mitsubishi Heavy Industries E38 error mean?
Mitsubishi Heavy Industries E38 is listed as outdoor air temperature sensor, outdoor air temperature sensor error, and outdoor-air temperature sensor open circuit in Inverter Split, Multi-Split, Single-Split rows such as Singapore Rocket YYS single split, SRK-YYS indoor with SRC-YYS outdoor. This meaning comes from the manufacturer's own diagnostic material. Do not collapse this code across model families; use the model, series, or system type to choose the right row. Confirm the exact model, series, or signal row before accepting a parts quote.
Can I fix a Mitsubishi Heavy Industries E38 error myself?
No. E38 needs a technician's measurement before parts are decided. Before taking any system action on E38, take a clear display photo and blinking-light video if the unit shows one. Capture the Mitsubishi Heavy Industries indoor and outdoor model stickers so the correct family row is used.
Is it safe to keep running the aircon with an E38 error?
If E38 remains displayed or cooling is still abnormal, preserve the code and arrange diagnosis.
What causes a Mitsubishi Heavy Industries E38 error?
Mitsubishi Heavy Industries E38 has a listed meaning that depends on the exact model and on which unit shows the code. Use the decoder on this page before assuming a specific cause.
Will a Mitsubishi Heavy Industries E38 error need a repair or a full replacement?
Mitsubishi Heavy Industries E38 is usually repair-first if a sensor or harness reading is confirmed. Board replacement should wait until the sensor circuit is tested.
What should I send a technician about a Mitsubishi Heavy Industries E38 error?
Before booking, send: E38 error code and blinking light, a clear display photo and blinking-light video if the unit shows one, Mitsubishi Heavy Industries model stickers, affected rooms, operating state when the code appeared, and when the fault appears.

Where to go next

Confirm the fault

Share the error code, model number and symptoms so we can assess the likely cause.