Skip to main content
snowflakeaircon.sg

Servicing · Cleaning · Maintenance

Ceiling cassette aircon servicing

Panel-down servicing for ceiling cassettes. We pick general or chemical jet wash on arrival, based on what the coil actually needs. We’ll assess first, then confirm whether this is the right scope before you book.

BCA-Registered10,000+ Cases Completed

What cassette servicing covers

Cassette servicing happens from below: the panel drops to expose the filter, coil, and drain pan, with no ceiling cutting and no patching after. We assess the coil on arrival, then match the level, a general clean or a chemical jet wash, to what it actually needs. Common situations where it fits:

  • Unit due for routine maintenance

    General servicing every 3 to 6 months, depending on usage and room load.

  • Uneven cooling across the room

    A dirty coil or misaligned vane chokes airflow in one or more directions.

  • Water dripping from the ceiling panel

    Drain pan's likely blocked. Clear it before the leak worsens.

When cassette servicing isn't suitable

Servicing clears dirt and drainage. It won't fix mechanical or electrical faults.

  • Not cooling despite a clean coil

    Likely a refrigerant or compressor issue, not a cleaning problem.

  • Error codes on the controller

    Sensor, PCB, or communication fault. A clean won't resolve it.

  • Water leaking after servicing

    Could be a cracked drain pan or disconnected line. That's a repair, not a blockage.

What you get

Outcomes match what the unit actually needed.

  • Airflow restored across all four directions

    We clear the coil and blower so the cassette spreads air evenly again.

  • Drain pan cleared before it leaks

    We address the usual cause of cassette ceiling water damage on every visit.

  • Vane alignment checked

    Misdirected airflow gets caught and noted while the panel's down.

How a cassette servicing visit works

From your message to a unit running clean, here is what happens on the day.

  1. You tell us what's going on

    The unit, the symptom (uneven cooling, a ceiling drip), and how long since the last service.

  2. We drop the panel and assess

    The panel comes down to expose the coil and drain pan. We look at the actual condition before deciding anything.

  3. We confirm the level

    A general clean if buildup is light, a chemical jet wash if grime is compacted or mould has set in. We tell you which before starting.

  4. We service the unit

    Filter, coil, drain pan, and blower, cleaned to the level it needs. The drain pan gets cleared every visit, the usual source of ceiling leaks.

  5. We check the vanes and close up

    We check 4-way vane alignment and drain flow, then refit the panel. No ceiling cutting, no patching.

What we clean

We open the unit from below, look at the coil, then tell you which service level it needs.

  • Filter

    We pull it from the panel, brush and vacuum it clear of dust, and refit.

  • Evaporator coil

    Dry clean if buildup's light. Chemical jet wash if grime is compacted or mould has set in.

  • Drain pan

    We flush it from the unit out to the discharge point. This is the usual source of cassette ceiling leaks.

  • Blower

    Cleaned in place after disassembly. A chemical jet wash goes on only if the buildup calls for it.

  • 4-way vanes

    We check alignment and movement so airflow spreads evenly across the room.

  • Condition check

    If we spot coil corrosion, drain pan cracks, or motor noise, we flag it separately. Nothing's added without approval.

Coil condition decides the service level. We tell you which on arrival, and nothing's added without your approval.

Workmanship warranty

30-day workmanship warranty. If a unit we serviced doesn't come up clean, or a problem traces back to the work we did, we come back and the labour is on us, with no second call-out fee.

Frequently asked questions about aircon cassette servicing in Singapore

How do I know if I need general servicing or chemical jet wash?
You don't decide that. We assess the coil on arrival. Light to moderate buildup, a dry clean handles it. Compacted grime, visible mould, or a smell that persisted after a recent general service, chemical jet wash is the right level. We tell you which before starting, and nothing is added without your approval.
Why does cassette servicing cost more than wall-mounted?
Ceiling access takes more setup time and containment. The panel has to come down and be supported, protective sheeting goes underneath, and the unit is cleaned in position. Chemical jet wash on a cassette also needs containment to manage runoff from a high-pressure rinse.
How often should I service a ceiling cassette unit?
General servicing every 3 to 6 months depending on usage. Don't let the drain pan slide. Blockages develop quietly, and the first sign is usually a ceiling leak.
Do I need to prepare anything before the visit?
Clear the area below the unit so we can place protective sheeting. If the cassette is in a commercial space, let us know ahead of time so we can schedule around business hours.

We cover all of Singapore. Find aircon services in your area.

Ready to get started?

Tell us what’s going on. Symptoms, setup, photos, anything we should know. We’ll assess and come back with the right next step.

WhatsApp us