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Snowflake Aircon Services

Ceiling Cassette Aircon Servicing

Cassette servicing happens from below. The panel drops to expose the filter, coil, and drain pan, so there's no ceiling cutting and no patching afterward. We assess coil condition on arrival, then confirm whether a general clean or a chemical jet wash is the right level. For current rates, see the pricing page.

Not Sure If This Fits?

Tell us the symptom, unit type, and what changed recently. We'll assess and advise whether this is the right next step.

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What Cassette Servicing Covers

Panel-down servicing for ceiling cassette units. We match the level to what the coil actually needs: general clean or chemical jet wash. Common situations where cassette servicing fits:

  • Unit due for routine maintenance

    General servicing every 3 to 6 months, depending on usage and room load.

  • Uneven cooling across the room

    A dirty coil or misaligned vane chokes airflow in one or more directions.

  • Water dripping from the ceiling panel

    Drain pan's likely blocked. Clear it before the leak worsens.

When to Start Elsewhere

Servicing clears dirt and drainage. It won't fix mechanical or electrical faults.

  • Not cooling despite a clean coil

    Likely a refrigerant or compressor issue, not a cleaning problem.

  • Error codes on the controller

    Sensor, PCB, or communication fault. A clean won't resolve it.

  • Water leaking after servicing

    Could be a cracked drain pan or disconnected line. That's a repair, not a blockage.

What We Check During Cassette Servicing

We open the unit from below, look at the coil, then tell you which service level it needs.

  • Filter

    We pull it from the panel, rinse it clear, dry it, and refit.

  • Evaporator coil

    Dry clean if buildup's light. Chemical wash if grime is compacted or mould has set in.

  • Drain pan

    We flush it from the unit out to the discharge point. This is the usual source of cassette ceiling leaks.

  • Blower

    Cleaned in place after disassembly. Chemical rinse goes on only if the buildup calls for it.

  • 4-way vanes

    We check alignment and movement so airflow spreads evenly across the room.

  • Condition check

    If we spot coil corrosion, drain pan cracks, or motor noise, we flag it separately. Nothing's added without approval.

Coil condition decides the service level. We tell you which on arrival, and nothing's added without your approval.

What You Get

Outcomes match what the unit actually needed.

  • Airflow restored across all four directions

    We clear the coil and blower so the cassette spreads air evenly again.

  • Drain pan cleared before it leaks

    We address the usual cause of cassette ceiling water damage on every visit.

  • Vane alignment checked

    Misdirected airflow gets caught and noted while the panel's down.

Aircon Cassette Servicing FAQ

Ready to Get Started?

Tell us what’s going on. Symptoms, setup, photos, anything we should know. We’ll assess and come back with the right next step.

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