Samsung Aircon E101 / E102 Error Code & Blinking Light
Confirm the listed meaning of Samsung E101 / E102, note the unit that shows the code and its model, and match the service manual before diagnosis. Match the model first; same-looking signals can point to different rows.
What does Samsung E101 / E102 mean?
Samsung E101 / E102 is listed as communication error between indoor and outdoor units, indoor unit communication error. Indoor unit cannot receive any data from the outdoor unit, and no communication between indoor and outdoor units for two minutes in fault lists for more than one model family, including DVM S ODU service manual (2018), DVM S2 service manual (2024), Samsung AJ***TN1DKH WindFree 1-way cassette, Samsung CAC Inverter 50 Hz Australia, and Samsung DVM ERV Plus. This meaning comes from the manufacturer's own diagnostic material. Do not collapse this code across model families; use the model, series, or system type to choose the right row. Confirm the exact model, series, or signal row before accepting a parts quote.
Choose the listing that matches your unit
The same code has more than one listed meaning. Match the model family, the system type and the unit that shows the code before approving parts.
| Code | What it means | What to check first |
|---|---|---|
| Samsung common indoor-unit display / alarm rows | Communication error between indoor and outdoor units | Match this meaning to your installed model and the unit that shows the code, then use the checks below. |
| DVM S ODU service manual (2018) / DVM S2 service manual (2024) — Indoor unit communication error. Indoor unit cannot receive any data from the outdoor unit. | Indoor unit communication error. Indoor unit cannot receive any data from the outdoor unit. | Match this meaning to your installed model and the unit that shows the code, then use the checks below. |
| Samsung AJ***TN1DKH WindFree 1-way cassette — No communication between indoor and outdoor units for two minutes | No communication between indoor and outdoor units for two minutes | Match this meaning to your installed model and the unit that shows the code, then use the checks below. |
| Samsung CAC Inverter 50 Hz Australia — Indoor-unit communication error | Indoor-unit communication error | Match this meaning to your installed model and the unit that shows the code, then use the checks below. |
| Samsung DVM ERV Plus — No communication between the indoor and outdoor units | No communication between the indoor and outdoor units | Match this meaning to your installed model and the unit that shows the code, then use the checks below. |
| DVM S ODU service manual (2018) / DVM S2 service manual (2024) — Communication error between the indoor unit and outdoor unit. Displayed in the indoor unit. | Communication error between the indoor unit and outdoor unit. Displayed in the indoor unit. | Match this meaning to your installed model and the unit that shows the code, then use the checks below. |
| Samsung AJ***TN1DKH WindFree 1-way cassette — Communication error received from the outdoor unit | Communication error received from the outdoor unit | Match this meaning to your installed model and the unit that shows the code, then use the checks below. |
| Samsung CAC Inverter 50 Hz Australia — Indoor/outdoor communication timeout after more than 60 data packets | Indoor/outdoor communication timeout after more than 60 data packets | Match this meaning to your installed model and the unit that shows the code, then use the checks below. |
| Samsung DVM ERV Plus — The indoor unit received an outdoor-unit communication error | The indoor unit received an outdoor-unit communication error | Match this meaning to your installed model and the unit that shows the code, then use the checks below. |
- Code
- Samsung common indoor-unit display / alarm rows
- What it means
- Communication error between indoor and outdoor units
- What to check first
- Match this meaning to your installed model and the unit that shows the code, then use the checks below.
- Code
- DVM S ODU service manual (2018) / DVM S2 service manual (2024) — Indoor unit communication error. Indoor unit cannot receive any data from the outdoor unit.
- What it means
- Indoor unit communication error. Indoor unit cannot receive any data from the outdoor unit.
- What to check first
- Match this meaning to your installed model and the unit that shows the code, then use the checks below.
- Code
- Samsung AJ***TN1DKH WindFree 1-way cassette — No communication between indoor and outdoor units for two minutes
- What it means
- No communication between indoor and outdoor units for two minutes
- What to check first
- Match this meaning to your installed model and the unit that shows the code, then use the checks below.
- Code
- Samsung CAC Inverter 50 Hz Australia — Indoor-unit communication error
- What it means
- Indoor-unit communication error
- What to check first
- Match this meaning to your installed model and the unit that shows the code, then use the checks below.
- Code
- Samsung DVM ERV Plus — No communication between the indoor and outdoor units
- What it means
- No communication between the indoor and outdoor units
- What to check first
- Match this meaning to your installed model and the unit that shows the code, then use the checks below.
- Code
- DVM S ODU service manual (2018) / DVM S2 service manual (2024) — Communication error between the indoor unit and outdoor unit. Displayed in the indoor unit.
- What it means
- Communication error between the indoor unit and outdoor unit. Displayed in the indoor unit.
- What to check first
- Match this meaning to your installed model and the unit that shows the code, then use the checks below.
- Code
- Samsung AJ***TN1DKH WindFree 1-way cassette — Communication error received from the outdoor unit
- What it means
- Communication error received from the outdoor unit
- What to check first
- Match this meaning to your installed model and the unit that shows the code, then use the checks below.
- Code
- Samsung CAC Inverter 50 Hz Australia — Indoor/outdoor communication timeout after more than 60 data packets
- What it means
- Indoor/outdoor communication timeout after more than 60 data packets
- What to check first
- Match this meaning to your installed model and the unit that shows the code, then use the checks below.
- Code
- Samsung DVM ERV Plus — The indoor unit received an outdoor-unit communication error
- What it means
- The indoor unit received an outdoor-unit communication error
- What to check first
- Match this meaning to your installed model and the unit that shows the code, then use the checks below.
What to do now
Use these steps to record evidence and match the installed model to its service manual before diagnosis or a repair quote.
Record E101 / E102 and match the service manual
Record E101 / E102 and stop there; the manufacturer gives no customer reset procedure. Arrange diagnosis with the matching service manual.
No manufacturer reset steps listed for E101 / E102
Capture the complete E101 / E102 error code and blinking light and model stickers first. The manufacturer lists the meaning but no customer reset procedure; do not treat a generic power-cycle as manufacturer guidance.
Send these to us
E101 / E102 error code and blinking light, a clear display photo and blinking-light video if the unit shows one, Samsung indoor and outdoor model stickers, the controller, gateway, or unit that reported the code, operating mode and affected area, and any power or setting changes made after the code appeared
Guidance for your model
Notes that match the code to your exact model. Electrical, refrigerant, wiring, resistance and component checks are for a technician.
| Detail | What it says |
|---|---|
| Singapore / model note | Official Samsung common indoor-display row. Samsung notes that the display design and first letter can differ by model, so record the exact sequence shown before quoting repairs. |
| Singapore / model note | Official Samsung DVM S outdoor-unit service-manual row from AC-00076E (2018). It is not claimed as a DVM S2 or every-model Samsung VRF code. Confirm the installed model, reporting address, and matching manual before diagnosis or parts replacement. |
| Singapore / model note | Samsung-authored DVM S2 service-manual row from AC-00294E_2 (June 2024), retrieved from a public document mirror. Confirm the installed outdoor model, connected indoor family, regional suffix, and matching locally supplied manual before diagnosis or parts replacement. |
- Detail
- Singapore / model note
- What it says
- Official Samsung common indoor-display row. Samsung notes that the display design and first letter can differ by model, so record the exact sequence shown before quoting repairs.
- Detail
- Singapore / model note
- What it says
- Official Samsung DVM S outdoor-unit service-manual row from AC-00076E (2018). It is not claimed as a DVM S2 or every-model Samsung VRF code. Confirm the installed model, reporting address, and matching manual before diagnosis or parts replacement.
- Detail
- Singapore / model note
- What it says
- Samsung-authored DVM S2 service-manual row from AC-00294E_2 (June 2024), retrieved from a public document mirror. Confirm the installed outdoor model, connected indoor family, regional suffix, and matching locally supplied manual before diagnosis or parts replacement.
What to check before repair
The manufacturer's fault table gives the code's meaning, not a repair procedure. Capture evidence first; model-specific tests belong to the matching service manual.
| You can check | Technician should confirm |
|---|---|
| Photograph the complete E101 / E102 error code and blinking light before taking any action. | Confirm E101 / E102 exactly and record which controller, gateway, or unit reported it. |
| Capture the Samsung indoor and outdoor model stickers and identify which controller or unit reported it. | Match the indoor and outdoor model stickers, installed family, and reporting equipment to the source scope. |
| The manufacturer provides no customer reset procedure. Preserve the evidence and use the matching service manual for any system action. | Follow the matching service-manual procedure and keep measured test evidence before naming a failed part. |
- You can check
- Photograph the complete E101 / E102 error code and blinking light before taking any action.
- Technician should confirm
- Confirm E101 / E102 exactly and record which controller, gateway, or unit reported it.
- You can check
- Capture the Samsung indoor and outdoor model stickers and identify which controller or unit reported it.
- Technician should confirm
- Match the indoor and outdoor model stickers, installed family, and reporting equipment to the source scope.
- You can check
- The manufacturer provides no customer reset procedure. Preserve the evidence and use the matching service manual for any system action.
- Technician should confirm
- Follow the matching service-manual procedure and keep measured test evidence before naming a failed part.
Source-bounded repair decision
Samsung E101 / E102 confirms the fault label the manufacturer lists, not a failed part or repair procedure. Match the installed model to its service manual and require measured diagnostic evidence before approving parts, settings, or refrigerant work.
Whether the reporting controller or unit and exact installed model are confirmed.
What the matching service-manual procedure and measured tests show.
Whether the proposed repair names the evidence for the failed part or condition.
Samsung E101 / E102 questions
What does the Samsung E101 / E102 error mean?
Can I fix a Samsung E101 / E102 error myself?
Is it safe to keep running the aircon with an E101 / E102 error?
What causes a Samsung E101 / E102 error?
Will a Samsung E101 / E102 error need a repair or a full replacement?
What should I send a technician about a Samsung E101 / E102 error?
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Use this quote-check guide only after the matching service manual identifies the diagnostic path.