Serviced apartment and hotel aircon: servicing and repair

Flat rates per unit. The only discount is for more units.

Full rate card

• Every unit needs servicing without blocking bookings

  Units have to be cleaned on a cycle, but an occupied room cannot always be opened. The round is planned around which rooms are free.

• A guest says the room is warm, dripping or smells

  You tell us the property, the unit and what the guest reported. We attend, find the cause and quote before any work.

• One unit keeps drawing the same complaint

  It was cleaned, the next few stays were fine, and the complaint came back. That usually means the cause was never found.

• Every unit on a servicing schedule

  A full general service at each visit, with filters, coil, drain and blower cleaned, every 2, 3, 4 or 6 months.

• Rounds agreed with you before they start

  We confirm the dates and the units with you before each round, so vacant rooms are done first and occupied ones are fitted around check-outs.

• A room that keeps failing, fixed at the cause

  We test before we recommend, so a unit gets the repair it needs rather than another clean that holds for a week.

• A musty smell that returns after servicing

  Mould inside the coil survives a surface clean and the smell is back within weeks. We inspect the coil first, then decide whether a chemical wash reaches it or the unit needs an overhaul.

• Water dripping soon after a service

  Drain insulation left open or a joint disturbed during cleaning lets condensate drip onto the wall or bed. We trace where the water leaves the drain path and close that point.

• A warm room billed as low gas

  A fouled indoor coil cuts cooling and looks like a gas problem. We measure pressures and airflow before any top-up, so the room is not refilled for a fault it does not have.

1. 1

   You send us the property

   Number of rooms or apartments, unit types, and who services them now and how often.

2. 2

   We propose a schedule and quote it

   A frequency of every 2, 3, 4 or 6 months, priced at the same per-unit rates as an ad-hoc booking.

3. 3

   You pay for the year upfront

   Your rates are then locked for 12 months, and the year's visits are used within it.

4. 4

   We service the units round by round

   Dates and units are confirmed with you before each round. A unit that needs more than a clean is flagged and quoted on its own.

5. 5

   A faulty unit gets priority

   When you report a fault on a contract unit, it gets the next available repair slot, and the diagnostic visit is free.

• Paid yearly upfront

  The year's visits are paid when the contract starts. There is no contract discount and no extra fee.

• Rates locked for 12 months

  Your per-unit rates do not rise during the contract year.

• Priority repair booking

  A contract unit with a fault goes into the next available repair slot, ahead of new ad-hoc bookings.

• Free diagnostic visits on contract units

  The diagnostic visit is not charged on a contract unit, whether or not you go ahead with the repair.

• Unused visits refunded

  If you cancel the contract, prepaid visits not yet used are refunded.

• General servicing is priced per unit

  The rate depends on the unit type: wall-mounted, ceiling cassette or ducted.

• Repairs are quoted after diagnosis

  We find the cause first and quote the fix before any work starts.

• The property type and how many rooms or apartments it has
• The unit types and brands, if you know them
• Where the property is
• Who services the units now, and how often
• Any unit drawing complaints now, and what guests report

• Co-living rooms let to tenants

  Tenants on leases of months set a different rhythm from nightly guests, so the co-living page fits better.

• A single flat you let whole

  For one or two let units, the landlord page is the simpler path.

• Your own home

  For a unit you live in, regular residential servicing or repair is simpler.