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Aircon contract servicing

Pre-scheduled servicing with condition tracking across visits. Same per-unit rates as ad-hoc, paid upfront for the year. We’ll assess first, then confirm whether this is the right scope before you book.

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What contract servicing covers

The per-unit rate's the same whether you book ad-hoc or on contract. What changes is who handles scheduling, and whether unit condition gets tracked from visit to visit. Common situations where a contract fits:

  • Three or more units running daily

    A steady schedule stops issues from stacking up across units.

  • Landlord with tenant-occupied units

    Servicing happens on schedule, without chasing tenants to arrange it.

  • Commercial space with customer-facing units

    Downtime's costly. A pre-set schedule catches problems early.

When contract servicing isn't suitable

A contract keeps units maintained, but it isn't the right first move in every situation.

  • You need a one-off deep clean

    Book a chemical servicing or overhaul ad-hoc instead of a contract.

  • Unit condition is unknown

    Start with an ad-hoc assessment before locking in a schedule.

  • You have a single unit with light use

    Ad-hoc every 6 months is simpler than a contract.

What you get

Less scheduling work, clearer unit history.

  • Full general servicing at every visit

    Filters, coil, drain, and blower cleaned each time.

  • Condition notes per unit

    Tracked across visits so changes show up over time.

  • Next visit scheduled before we leave

    Nothing to reschedule on your end.

What paying upfront gets you

The year is paid upfront, at the same per-unit rates as ad-hoc. In return, four terms apply to every unit under contract.

  • Rates locked for 12 months

    No price increase during the contract year.

  • Priority booking for repairs

    If a contract unit develops a fault, it gets the next available repair slot, ahead of new ad-hoc bookings.

  • Free diagnostic visits on contract units

    The $30 diagnostic visit is never charged for a unit under contract, whether or not you go ahead with the work.

  • Unused visits refunded

    If you cancel the contract, any prepaid visits not yet used are refunded.

How contract servicing works

A contract is the scheduling layer on top of general servicing. Here is how it runs.

  1. You tell us your setup

    Number of units, system type, and preferred frequency: every 2, 3, 4, or 6 months.

  2. We set the schedule

    We pre-book the year's visits so you're not chasing the calendar. The year is paid upfront, and the visits must be used within it.

  3. We service on schedule

    A full general service each visit: filters, coil, drain, and blower, cleaned in place.

  4. We track condition across visits

    We log each unit's state visit to visit, so a trend gets flagged before it turns into a fault.

  5. We book the next before we leave

    Nothing to reschedule on your end. If a unit needs more than a clean, we flag and quote it on its own.

What the contract includes

Per-unit rate's the same as ad-hoc, paid upfront for the year. The contract adds scheduling and continuity.

  • Scheduling

    We pre-book visits at your preferred frequency: every 2, 3, 4, or 6 months.

  • General servicing

    We clean filters, coil, drain, and blower at every routine visit.

  • Condition tracking

    We log each unit's condition across visits so trends get flagged early.

  • Priority booking

    Contract units get the next available repair slot, ahead of new ad-hoc bookings.

  • Technician continuity

    Where we can, the same technician attends each visit, so reads get faster over time.

Workmanship warranty

30-day workmanship warranty on every visit. If a unit we serviced doesn't come up clean, or a problem traces back to our work, we come back and the labour is on us, with no charge for the return visit.

Frequently asked questions about aircon contract servicing in Singapore

What is the difference between a contract and ad-hoc booking?
Contracts give you pre-scheduled visits and condition tracking across visits. Per-unit rates are the same, with no discount and no extra fee; the multi-unit discount applies either way. A contract is paid upfront for the year, and in return your rates are locked for 12 months, contract units get priority repair booking and free diagnostic visits, and unused visits are refunded if you cancel.
How is a contract paid?
Upfront, for the year. You pay for the year's visits at the normal per-unit rates when the contract starts, and the visits must be used within that year. Prepaying is what the four contract terms rest on: your rates are locked for 12 months, contract units get the next available repair slot ahead of new ad-hoc bookings, the diagnostic visit is never charged on a contract unit, and if you cancel, prepaid visits you haven't used are refunded.
Do contract visits include chemical servicing?
Each visit is a general service. If a unit needs chemical servicing or repair, we flag it and quote separately. Chemical servicing isn't auto-added; we recommend it only when the condition warrants it.
How do I set up a contract?
Message us with your number of units, system type, and preferred frequency. We'll set up the schedule and confirm the first visit.

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Tell us what’s going on. Symptoms, setup, photos, anything we should know. We’ll assess and come back with the right next step.

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